Support

How can we help?

GrepMind is currently in development. For product questions, App Store review, early access, partnerships, security, or privacy requests, contact the team below.

General Support

Product questions, troubleshooting, account help, and feedback.

support@grepmind.io

Privacy

Data processing, deletion requests, model usage, and consent questions.

privacy@grepmind.io

Security

Responsible disclosure, vulnerability reports, and security concerns.

security@grepmind.io

Helpful Details to Include

Your device and operating system version.
The GrepMind app version, if available.
A brief description of what happened and what you expected.
Whether the issue involves local indexing, transcription, cloud models, export, or Agent Mode.

Important Safety Notes

Do not send passwords, API keys, full private documents, meeting recordings, or sensitive personal data unless the support team specifically asks for a limited sample needed to debug an issue.